What is Walmart TV Return Policy?

Nearly every American consumer must admit, there is no better place to shop for television than Walmart. The retail chain is one of the largest in the United States, offering a broad range of products. But what is Walmart TV return policy?

Walmart is known for its low prices in all departments – electronics, arts & crafts, automotive, home improvement, office supplies, baby, clothing, toys, patio & garden, pets, grocery, beauty, and beauty.

Walmart History

Walmart History

Walmart was established in 1962, by Sam Walton who previously acquired a Ben Franklin branch from Butler Brothers, a retail chain owned by George Hamblet and Edward Burgess Butler. After the failure to renew the lease from the Ben Franklin Branch, Walton decided it was time to establish his own store.

Walton’s new retail store, “Walton’s Five and Dime”, was located at 105 N. Main St., Bentonville, AR 72712. The store was later transitioned into “Walmart Museum” and is currently open to the public for tours.

The first Wal-Mart Discount City retail store, designed after Rhode Island’s Ann & Hope, opened two days before Independence Day (July 2) in 1962. The store opened at 719 W. Walnut St., Rogers, AR 72756.

In October 1969, Wal-Mart Discount City was formed into a corporation. Walton changed the name of his company to Wal-Mart Stores, Inc. about a year later.

The Bentonville distribution center was opened in 1970. By 1975, there were 125 Wal-Mart Store locations in nine US states, including Texas, Tennessee, Missouri, Arkansas, Louisiana, Missouri, Kansas, Kentucky, and Mississippi. The company reported $340.3 million in annual sales from all locations.

Wal-Mart continued to compete with Sears and Kmart, both of which have since filed Chapter 11 bankruptcy. Today, the company is the largest retailer operating in 24 countries, with about 10,500 locations and 2.2 million workers.

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Does Walmart Return Need A Paper Receipt?

No, Walmart accepts receipts in both paper and digital forms. Some consumers tend to store their receipts in digital format for convenience. For example, a customer purchases an item and immediately stores the receipt in a file on a mobile phone, laptop, desktop, or tablet.

When the product malfunctions, the customer will return it to a Walmart location. The customer does not have a paper receipt to validate the purchase of the item but does have the receipt downloaded on a cellphone. The associate validates the digital receipt and refunds the customer’s money.

Does Walmart Accept Returns For Smart TVs?

Yes, the Walmart Return Policy TV validates smart televisions are eligible for returns. There are several stipulations to the policy. The first stipulation is the smart television must be accompanied by a valid receipt. The second stipulation is the receipt must be dated no later than 30 days of the return date.

If your receipt is over the 30-day return window, it may be possible to convince a manager to accept the return. Walmart managers have the authority to accept smart TV returns past the return window. However, there is no guarantee the manager will be willing to accept the return with an invalid receipt.

Does Walmart Accept Returns For Unboxed TVs?

Yes, the Walmart Return Policy on TVs is somewhat lax, allowing customers to return televisions and other items unboxed. The company knows consumers rarely keep original boxes for televisions and other large items more than a week after the initial purchase date.

While some consumers would love nothing more than to hang on to their TV boxes for potential returns, it is not always an option. Consumers living in apartments, condominiums, flats, and townhomes have limited storage space. For this reason, Walmart, and other retailers, such as Target, accept returns for televisions that are opened and unboxed.

All opened and unboxed TVs must be accompanied by a valid receipt, with a purchase date no later than 30 days. Is it easy to return TV to Walmart?

Does Walmart Accept Returns For TVs From Third-Party Sellers?

Walmart TV Return Policy

No, third-party television sales are excluded from Walmart’s Return Policy. TVs must be returned to third-party vendors, according to the Walmart Return Policy. Walmart suggests filing a return request with the vendor. If the vendor refuses to accept the TV as a return, you should ask Walmart to step in.

Walmart provides all third-party vendors ample opportunity to resolve customer complaints before getting involved. Third-party sellers have up to 48 hours to accept the return. Walmart will only step in to mediate the process if the vendor refuses to cooperate.

Does Walmart Accept Damaged TVs?

Walmart+ has approximately 32 million subscribers, most of which shop online. It is unfortunate, but mishaps happen during the shipment of televisions and other electronic devices. When a damaged TV arrives, the customer has two return options. The TV can be shipped back to Walmart or taken to a location for a return.

Damaged TVs are accepted for return at any Walmart location with a valid receipt. It is important to know the ins and outs of the Walmart refurbished TV Return Policy before buying.

What Walmart Won’t Let You Return?

Although you can return many items at Walmart, some items cannot be returned. It is pertinent to make sure that you’re buying the right items because you might not be able to take them back. Some items that likely cannot be returned include food, prescription medications, laundry soap, and household cleaning supplies.

Just remember that each Walmart is different. Therefore, you might be able to return some items at your local Walmart that you can’t at another Walmart. Either way, it is always best to be certain that you’re buying the right items.

Otherwise, you might end up with something you don’t like.

Do You Need A Receipt?

When you buy something at Walmart, you’re likely going to receive a receipt. It is wise to hang onto the receipt because you might need it later. It is easier to return items when you have the receipt. However, you can also return certain items without a receipt.

If you’re going to do so, you’ll need a valid Id. If the value of the item is $10 or more, you’ll likely receive a Walmart gift card in the amount of the item. You don’t need a receipt, but it is easier to return items with one. Remember that this may impact the existing Walmart broken TV return policy too.

Getting A Copy Of Your Receipt

If you can’t find your receipt, you might be able to get a replacement. Walmart runs an Electronic Payment Hotline that can help. However, you’re going to need certain information, including your debit card, store location, and the date of the purchase.

It can be helpful to know the entire amount of the purchase too. Once you’ve provided the needed information, the company will look up your receipt and send you a copy.

If you need a Walmart receipt for a refund, it is a good idea to use this technique to get your receipt. If you need a receipt to return TV to Walmart, use the hotline to get a copy of your receipt.

FAQs on Walmart TV Return Policy (2022)

walmart return policy on tvs

Can You Return A TV To Walmart?

Yes, as long as the TV is returned within 30 days of the purchase date.

Can I Return A TV To Walmart After 90 Days?

No, Walmart does not accept returns for televisions, or any other items purchased after 91 days.

Can I Return A TV To Walmart After 30 Days?

No, only returns for televisions and some other electronic devices are accepted within 30 days of the initial purchase date.

What Is Walmart’s Policy On Returning Electronics?

Most electronic devices have a return window of 14 or 30 days. Prepaid cellphones must be returned to a Walmart store within 14 days of the initial purchase. Video game consoles, video players, electric bikes & scooters, hoverboards, televisions, drones, e-readers, laptops, tablets, digital cameras, and more have a 30-day return window.


Walmart has a strict return policy for both in-store and online purchases. The company strives to deliver quality service, including returns.

Some products – undergarments, alcohol, opened smoking and non-smoking tobacco products, video game cards, prepaid phone cards, pepper spray, ammunition, firearms, feminine products, and breast pumps – are non-refundable.

However, there is an exception, some of the non-refundable items can be returned for an exact replacement.

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