Most people don’t realize that mattress defects may take a long time to notice. Sometimes, you don’t see that the mattress causes back pain or is no longer leveled until months later. What would you do when you purchase such a mattress from Costco? I know you also want to know about Costco Mattress Return Policy. Well, read on!
The Best Deals at Costco are something you know if you have ever shopped there. Their mattresses are popular sold items, and they also offer a Costco mattress return policy that’s easy and convenient.
But that doesn’t mean you can return an old mattress many years later trying to abuse the policy.
In this article, you can learn what Costco is, how the Costco mattress return policy works, and how you can get a full refund if you are not satisfied with your purchase.
Costco: What is it?
Costco is a warehouse that sells different products and offers discounted goods, including mattress and sleeping products.
You can get a great deal with them since their products are so competitively priced. You can patronize Costco online or in person.
When physically shopping with Costco, you must purchase a membership, but you can shop on the website without one.
Costco Mattress Return Policy 2022
For mattress return policy, Costco offers the most generous one. With or without a receipt, Costco accepts returns of mattresses, memory foam, and air mattresses.
Costco offers a 100% satisfaction guarantee, so if a customer is not ok with a product or has changed their mind, they are free to return it. Just move to Costco and fill out some paperwork, and you’ll be ready!
All you need is to bring the mattress, as well as your old membership card that’s still active – then they’ll handle everything else.
Regardless of whether you provide a receipt, you can still return your mattress to Costco! For more information regarding returns policies and other exciting news about it, continue reading below.
Is it Possible to Return the Mattress Without a Receipt?
Yes, you can return a mattress without a receipt, as long as you have a membership with Costco. You can return a bed because of its size or comfort, whenever you like if you’re not happy with it.
Your membership record will allow them to review all of your purchases and see the previous orders to verify the mattress purchase, so you’ll be issued a refund immediately.
However, your membership is subject to revocation if you abuse it.
For instance, you may return a mattress after two years. But it might be an abuse of your membership privileges if you return your mattress every two years.
Hence, the store manager can decide whether to accept Costco mattress return with his discretion. Notwithstanding, customers are confident about purchasing mattresses from Costco because of the excellent return policy.
Anyone not part of Costco membership should hold a receipt, although it may not be mandatory. But saving the receipt will make it a lot easier to return the mattress.
Read More on Costco Return Policy Without Receipt
Will Costco Refund You After Returns?
If you demand a full refund for the mattress you bought at Costco, you will receive all the due refunds from them.
Costco stores are likely to promptly process your return for credit if you return a mattress. The refunding process online involves some things you need to keep in mind.
They issue refunds in cash or store credit on mattresses and other items, but you have to meet some requirements before receiving your refund.
Upon submission, your request must pass through the Costco warehouse mattress, where it will go through some processes according to the timeline the Costco warehouse mattress establishes – this could take up to 30 days!
You will receive your money back after the Costco management approves your request. Also, the same credit card you used in purchasing the mattress will receive the credit for shipping and handling fees.
Abuse of Costco’s Mattress Return Policy
It is not good to abuse the Costco mattress return policy, even though it is extraordinarily generous. If you do not like a mattress, you can return it promptly.
The best thing you can do is return the mattress within months when it is still in a decent state rather than years. Additionally, you can return a bed with a manufacturing defect whenever it pleases you.
If you have decided to return your mattress, we recommend covering it with a bed covering to keep it clean and hygienic.
The smell of stained or unhygienic mattresses is unbearable for Costco workers. And you should also feel embarrassed for bringing such a filthy mattress to return.
No customer should abuse Costco’s air mattress return policy. Generally, Costco is lenient when it comes to what it accepts, but you likely won’t be able to return items too often.
The management may decide to withdraw your membership if you purchased a mattress and request refunds too much. It could occur due to your abuse of membership, and you’ll, in turn, miss out on all the benefits it offers.
Read Also: Does Costco accept food stamps?
Frequently Asked Questions
How Long Can You Return a Mattress to Costco?
When you purchase a mattress at Costco, you have the choice to return it anytime you are unsatisfied with it.
Because Costco does impose a limit on its return policy, which makes it different from other retailers’ that have a nine-month limit, although the mattress was obviously used and purchased a while ago, the returns counter employees might ruffle an ear.
As the case may be, the store manager may or may not accept the Costco mattress return.
Furthermore, if you buy a memory foam mattress or shape-comforting mattress, you may overlook the inconvenience of the material used in producing them.
It is because these mattresses take time to settle when lying on them. Here, the Costco air mattress return policy is helpful as customers can return products months after buying them with no-fault.
Can I Return a 2-year-Old Mattress to Costco?
The Costco air mattress return policy allows you to return a mattress whenever you wish. After two years, you will need to explain why you don’t like your bed anymore.
As a result, Costco may accept returns if the mattresses have manufacturing defects after two years of usage.
Check Out Walmart Return policy After 90 Days
How do I Return a Mattress to Costco Online?
You can return a mattress to Costco on their website. Sign in to your account and select orders & returns. Next to the appropriate order, click the Return Items button, then follow the instructions to complete your return request.
Next, you receive a return label right away or schedule a Costco mattress pickup (where applicable). If the items are more extensive than usual, you’ll receive additional information from Costco via email.
See some list of items you can’t return through the Costco website.
Note: If you have difficulty moving your mattress to Costco, you can contact the local warehouse for assistance. An appointment will be set up with them to help you transport it to Costco for a Costco mattress return pickup.
How Long Do You Have to Return a Mattress?
Generally, you have a period of 30 to 120 days to return a mattress. There is no standard period for deciding whether a bed is right for you, depending on the company. Some may allow you to test it for a year before committing, while others give you just a week.
It’s easier to find the right mattress for you at Costco because you can test it out before buying it. It’s one of the reasons everyone is a big fan of Costco. Thus, you can send back your mattress to Costco without a problem!
However, bear in mind that Costco can reject your return if the mattress has wear and tear. In other words, if you’ve been using a bed from Costco and decided to return it because you want a new one, then Costco won’t accept such.
Read Also: When Does Costco Restock?
About Jackie Davies
I am Jackie D *As my friends call me :)* I am a lover of all things outdoors and appreciate the little beautiful things life brings my way.