Best Buy Drone Return Policy

Now if you already have a drone purchased from Best Buy or are thinking of buying one from Best Buy, you might be wondering what is Best Buy drone return policy is. In this piece, we shall discuss exactly that. Keep reading to learn more.

Introduction

Best Buy is one of the most popular websites to buy electronics items from. From video cards to the latest consoles, they sell everything. Drones and drone photography are gaining a lot of traction these days. Obviously Best Buy could not stay out of it.

Best Buy offers a nice collection of drones, from many different brands such as DJI, Autel Robotics, PowerVision, and Van top.

Best Buy Drone Return Policy 2022 – What We Know.

Best Buy drone return policy

Let us break down Best Buy’s drone return policy is simple to understand points:

  • Drones can be returned within 15 days of the date of purchase.
  • Drones that have been unboxed (opened/used) can still be returned but will attract a 15% restocking charge. This means you will only get 85% of the original price of the drone back if you returned it after opening it.
  • If there are items or accessories missing from the box, Best Buy will still take them back, but they will deduct some extra amount depending on the missing accessories.

In addition to the above points, Best Buy requires you to carry the following when you are returning the drone:

  • Proof of purchase (this could be the receipt you got with the drone box or the one that was emailed to you)
  • A valid photo ID of the person who made the purchase (driver’s license, etc)

As you can probably guess, Best Buy’s drone policy is quite liberal, and in most cases, it is quite simple and easy to return your drone if you are not satisfied with the purchase.

Can drones be returned at Best Buy?

The fortunate answer to the question is Yes. If you purchased your drone from Best Buy, it is possible to return it, if for whatever reason you are not happy with the purchase. Best Buy has a very liberal return and exchange policy. They allow the return of drones from many categories.

It does not matter if you bought a new drone or a refurbished one, it could be a clearance sale drone, open box purchase, or a preowned drone. As long as you bought it from Best Buy, it is possible to return the drone.

There are a few rules though. Best Buy allows a 15-day window to return your purchase. This includes drone purchases as well.

Therefore, if you wish to return the drone that you bought from Best Buy, make sure to initiate the return process within 15 days of purchase.

The return process can be made online through mail or you could step into one of the Best Buy stores and have the return process initiated. Make sure to carry proof of purchase and a valid photo ID as we explained earlier.

Can opened drones be returned at Best Buy?

Can opened drones be returned at Best Buy?

Yes, Best Buy will gladly take back the drone you purchased from them, even if the drone box was opened and the drone was used.

In the case of drones, it does make sense to accept returns of opened drones, because unless the consumer uses the drone they can not really assess if they are happy with their purchase or not.

You must keep in mind however that Best Buy levies a 15% charge on open drones. This means that if the drone you are trying to return was opened, you will have to pay 15% of the total cost of the drone as “restocking fees” to Best Buy.

Simply put, you can expect to get back 85% of the total cost of the drone back.  This additional charge helps Best Buy restock the drone for resale.

Also keep in mind that if accessories or parts are missing from the box of the drone, Best Buy will charge additional amounts. The charged amount will depend on the absent accessories.

It is therefore a good idea to initiate the return process of the drone as soon as possible and with minimum possible loss of accessories.

See Also: Does Best Buy Drug Test?

Conclusion

Best Buy is a very popular electronics store and online marketplace in Canada, the United States, and Mexico. The store is known for its wide range of products and early releases of the latest electronics.

Best Buy has a wide collection of drones from many different brands. There is something for everyone. When it comes to the return policy of drones, as we discussed, the drones return policy is quite liberal.

You can return within 15 days of purchase. They also accept returns if the drone is opened or missing a few accessories.

Overall, if you are thinking of buying drones from Best Buy, you should go for it because if you, later on, think you are not satisfied with the purchase, you could always have it returned.

FAQs on Best Buy Return Policy on Drones

best buy return policy on drones

Does Best Buy have a restocking fee for drones?

The answer to the question is that it depends. If the drone you are returning to Best Buy has never been opened and the packing of the drone is intact, its box has never been opened by you, Best Buy will not charge you any restocking fee.

However, on the other hand, if the drone you are returning has been opened, and used before returning, Best Buy will levy a restocking fee on the return. Best Buy levies a 15% charge on the total cost of the purchase.

What that basically means, is that when you return your unopened drone to Best Buy, you will get 100% of your money back, whereas, if you return an opened drone to Best Buy, you will get 85% of your money back.

Can you return a broken drone to Best Buy?

It depends on how the drone broke. Best Buy will accept returns if the drone was broken upon opening the packaging of the drone.

Best Buy will also accept returns of the drone if the drone got damaged or broke during the transit or shipment process.

On the other hand, if the drone broke or got damaged while using the bot while testing it or while recording video, Best Buy will not accept the return.

This is not just true for drones, but also for other items sold at Best Buy, they will not accept returns if the item got damaged by you or while in your care.

They will only return it if it was already damaged when it reached you or received damage during the shipment.

Can you return a DJI drone?

Yes, DJI drones can easily be returned, like other items sold at Best Buy, they also have a 15 day period for return. If you are unsatisfied with your purchase, you must initiate the return within 15 days.

Can I return a broken drone?

The unfortunate answer is no. Best Buy will not accept returning a drone because you broke or damaged it. However, in case the drone was already broken when you received it, or if the drone got damaged during the shipment process somewhere, Best Buy will accept the return.

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